Trex Decking Flaking/Rotting

3 of 9 Trex Decking reviews

Built our deck in 2004 - deck started to flake/rot 2014 - submitted a claim this year.I spent over $12K to build our deck.

Trex only offered about 10% of what we paid. We have to pay to have it removed and replaced as well. It will be months or years to get it done at that price. HORRIBLE PRODUCT - NEVER AGAIN!

HORRIBLE CUSTOMER SERVICE! HORRIBLE BOARD OF DIRECTORS! all they do is pawn their customers off on others. So much for a 25 year warranty!

why bother! Do NOT use Trex decking - no matter how much you want a composite deck. Use a different manufacturer if you need a composite deck. I have contacted a lawyer and I'm also notifying my local news stations as well.

Trex is in breach of its warranty.:( I recommend boycotting Trex!!!!

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Price Affordability
Customer service

  • What I liked
      No items
  • What I disliked
    • Customer service
    • Warranty
    • Ceo

Reason of review:
Damaged or defective
Preferred solution:
deck replaced no charge to me
Monetary loss:
$7000
Product or service
Decking
Review category
Building Products
review #630753 by

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