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I ordered this material from a lumber yard and had a contractor build me a step/deck on my house in Oct.2016.

About a month ago it started getting white spots all over it. Trex told me it is dust particles that will come to the surface. The material is still strong but the appearance has changed and looks horrible for the price I paid. They never sent or gave me a copy of their warranty and that only covers materials - not labor.

If I had known that I would never install this product even though it looks good. Not worth the risk!!

Now I'm fighting with them to get all my money back.Not happy with this company.

Review about: Trex Decking Deck Construction.

Reason of review: Warranty issue.

Monetary Loss: $7000.

Preferred solution: Full refund.

I didn't like: Product and warranty.

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Anonymous
#1368497

I had the same experience with white flecks appearing with a trex transcend deck installed in 2016 by a licensed contractor. Since I read the above complaint I will also pursue a resolution. Thank you

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