Trex Decking - Uneven deck coloring and Trex does not care

2 of 9 Trex Decking reviews

I just learned today that Trex is unwilling to compensate me for a sub-standard product with drastically uneven coloring of their decking material.Thought that they were better than that.

While installing my Trex deck, I noticed that the boards were uneven colors. After talking to Trex, they ensured me that the color would all fade to be "closer" in color in 12 months. 24 month plus later and look at the results.

Looks horrible and Trex refuses to do anything about it.As long as it is not covered under one of their warranties or class action lawsuits (there are a few) they will not even talk to me.

This review is a subjective opinion of a user.
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Customer service
Product or Service Quality
Website
Price Affordability

  • What I liked
      No items
  • What I disliked
    • Product

Reason of review:
Damaged or defective
Preferred solution:
Let the company propose a solution
Monetary loss:
$5000
Product or service
Decking
Review category
Building Products
review #647261

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2 of 9 Trex Decking reviews
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